Information and Helplines
Selected educational, health, and advocacy resources, both state and national. ​

Washington State Government
- Dept. of Social and Health Services: Aging

   and Long Term Support Administration
- Long-Term Care Ombudsman Program 

   1-800-562-6028 
- Office of the Attorney General: consumer

   complaints, fraud, etc. 1-800-551-4636

   (in Washington only) or 1-206-464-6684
- Office of the Insurance Commissioner

   Help Line 1-800-562-6900
- The Washington State Council on Aging

   (an advisory body)
- Governor’s office  
- State Legislature

Washington State Associations
- AARP—Washington State 

- Area Agencies on Aging 
- LeadingAge Washington (trade association of

   “not-for-profit and mission-driven organizations

   dedicated to providing quality housing and

   skilled long-term care”)
- Retired Public Employees Council of Washington
- Washington Academy of Elder Law Attorneys
Washington Education Association Retired 
- Washington State School Retirees Association 
- Washington State Senior Citizens’ Lobby

National Government
- Centers for Disease Control
- Federal Food and Drug Administration (FDA):

   info on safety of drugs, medical devices, etc.
- Medicare 1-800-MEDICARE
- National Institute on Aging: information on

   health and welfare 
- National Institutes of Health: fact sheets
- Social Security Administration  1-800-772-1213

   (TTY 1-800-325-0778)
- U.S. National Library of Medicine: info on

   clinical trials

National Associations
- AARP  
- Alzheimer’s Association 

   24/7 Helpline:1-800-272-3900
- Hearing Loss Association of America 

   Voice 301-657-2248, TTY 301-657-2249
- Justice in Aging (“Fighting Senior Poverty

   Through Law”) 
- National Active and Retired Federal

   Employees Association
- National Continuing Care Residents’ Association

   (NACCRA)
- The National Consumer Voice for Quality

   Long-Term Care

Media: News and Lifestyle
- Northwest Prime Time (newspaper)

- AARP The Magazine
- Next Avenue (PBS journalism service for seniors)

Website design by: Yvonne San Luis Design

Resources for CCRC residents

Your “reference shelf” of legal documents, key studies, and interesting articles — plus informative websites 

CCRC Issues

Articles, reports, and studies of particular interest to CCRC residents. Each is summarized for your convenience, with a link to the original document.

  • How to Vet a CCRC View
  • Nursing Home Shell Companies May Lead to Poor Care View
  • Accountability, and the High Cost of Mistrust View
  • Benefits, Yes, But Not Risk-Free  View
  • Compare CCRC Regulations in 4 States  View
  • Defending the Rights of CCRC Residents  View
  • Spotlight on CCRCs, New York Times  View
  • Bamboozled: Entry Fee Refunds Held Hostage View
  • Controversy in Florida  View
  • Actuarial Risks  View

​WACCRA Recommended Resources

  • Consumer Guide to Continuing Care Retirement Communities in Washington State. A guide to CCRCs for residents and potential residents. View Guide

  • The Age Well Study – Year 1 of a five-year study demonstrating the benefits of living in a CCRC. VIew Study


Washington State Law

Our fundamental CCRC law, signed April 1, 2016,  took effect July 1, 2017.

  • About the Law: What, How, and Why 
    View FAQS
  • RCW 18.390, Continuing Care Retirement Communities  View Law


WACCRA and You
How our non-profit, grassroots group benefits you and other Washington State CCRC residents


WACCRA Governance Documents

WACCRA is a registered 401(c)4 non-profit corporation

  • Articles of Incorporation  View
  • Certificate of Incorporation in WA State  View
  • IRS certification as a 501(c)(4) non-profit advocacy organization View
  • WACCRA Bylaws  View


WACCRA Newsroom

  • “CCRC SENIORS GAIN PROTECTIONS, VOICE" WACCRA Press release, July 2017  View


WACCRA Forms

For prospective and present members